Frequently Asked Questions
Everything you need to know about your SRFACE gear and performance equipment.
How do I determine the right size for my wetsuit or gear?
We provide a comprehensive size guide on each product page. We recommend measuring your chest, waist, and height accurately to ensure a snug, high-performance fit that prevents water flushing.
What is the expected shipping time for my order?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while express options are available at checkout for athletes who need their gear sooner.
Does SRFACE offer a warranty on performance products?
Yes, all our products come with a 1-year limited warranty covering manufacturing defects and material failures under normal athletic use.
What is your return policy for sports equipment?
We offer a 30-day return window. Items must be in original, unused condition with tags attached. Please note that for hygiene reasons, certain base layers cannot be returned once opened.
How should I care for my gear to ensure longevity?
To extend the life of your equipment, always rinse with fresh water after use, avoid direct sunlight during drying, and never use harsh chemical detergents.
Do you offer international shipping?
Currently, we ship to over 20 countries. Shipping costs and import duties are calculated automatically at checkout based on your delivery location.